Can I keep my plan and promotion?

Offers vary by area. If you can’t keep your current plan, you can shop for new offers. If you’re moving to an area where Xfinity doesn’t provide service, just return your equipment before you move. We can help you do that, too.

What happens to my equipment?

You may be able to bring your equipment with you. If you need new equipment, you can schedule a professional installation and a technician will take care of everything. Or, we can show you how to install it yourself.

How quickly can I move?

You can schedule a move up to 30 days before your move date. If you qualify for self-installation, you can activate your services as soon as you move in. You can also schedule professional installation for as early as the next day, if appointments are available. Then we’ll help activate your services at the time of your appointment.

Do I have to pay to move my services?

There is no early termination fee when you keep Xfinity, or switch to a new offer. In fact, many customers transfer service to a new home at no cost. If you’d like help installing equipment when you get there, or if your move requires a professional, you may be charged an installation fee. You’ll always get our 30-day money-back guarantee for TV, Internet, Home Security, and Voice services.

What if there’s time between when I move out and move in?

You won’t be billed for any gaps in service. And we’ll keep you connected to WiFi hotspots and streaming TV on our Xfinity Stream app.

Mudarse a una nueva dirección

Múdate en
un minuto.

Traslada tus servicios en unos cuantos y sencillos pasos. Además, mantente conectado con hotspots WiFi durante la mudanza.

¿Nuevo en Xfinity? Comienza a comprar

¿Te vas a mudar pronto? Así es como funciona.

Cada mudanza es diferente. La mayoría de las personas que se mudan a un área con Xfinity pueden transferir su servicio en tres pasos simples, y reinstalarlo gratis, sin necesidad de un técnico.

Dinos a dónde y cuándo

Revisaremos si puedes obtener Xfinity en tu nuevo hogar y si puedes también mantener tu plan actual.

Revisar y solicitar

Tendrás la oportunidad de ver los detalles de tu mudanza incluso antes de estar listo para empacar.

Y ya está

Solo tienes que llevarte tus equipos. Podemos mostrarte cómo instalarlos apenas llegues a tu destino.

Mantente conectado durante tu mudanza

Conéctate con los hotspots de Xfinity WiFi

¿En plena mudanza? ¿Aún no has desempacado? Usa un hotspot donde quiera que estés.

Tómate un descanso con la Xfinity Stream App

Haz streaming de los canales más importantes, deportes en vivo y tu biblioteca de DVR X1, cuando y donde quieras.