1. Regresar a Apoyo técnico
  2. Regresar a XFINITY TV
  3. ¿Puedo mejorar al capacidad de almacenamiento de mi DVR?

¿Puedo mejorar al capacidad de almacenamiento de mi DVR?

Impr.
Graba todos tus shows favoritos sin la preocupación de llenar la capacidad tu DVR. External DVR storage allows you to expand your existing Comcast DVR box's storage capacity with an external hard drive. Record and play back shows as you normally would and enjoy the increased storage.

Modelos DVR compatibles

Before purchasing an external hard drive, check to make sure that you have a supported Comcast DVR model. If you have a compatible Comcast DVR box, you can purchase an external hard drive directly from a retailer or build your own external drive. The external hard drive must be connected to the DVR box's eSATA port with an eSATA cable.

The following models of Comcast DVR boxes support external hard drives.
  • Motorola Comcast DVR Boxes: DCH3416, DCH6416, DCT3412, DCT3416, DCT6412, DCT6416, DCX3501, RNG200N. If your Motorola DVR has an eSATA port on the back, it should support external hard drives with up to two terabytes of storage capacity.
  • Cisco/Scientific Atlantic (SA) Comcast DVR Boxes: Cisco RNG200, Cisco RNG200N, SA 8000, SA 8000HD, SA 8010, SA 8010HD, SA 8300, SA 8300HD/HDC. If your Cisco or Scientific Atlanta DVR has an eSATA port on the back, it should support external hard drives with up to one terabyte of storage capacity.
Note: External hard drives are not available with XFINITY X1 TV Boxes.

Apoyo técnico al cliente

If you are having an issue with your external hard drive, please contact the hard drive manufacturer for support.

Preguntas frecuentes

Please see our answers to frequently asked questions about external hard drives.

Note: DVR service requires an XFINITY TV subscription and a DVR TV Box. Monthly DVR service fee applies. XFINITY service not available in all areas.
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Si quieres ver este artículo en inglés:

https://www.xfinity.com/support/cable-tv/external-dvr-storage/

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