How to pay your Xfinity bill online

Sign in to xfinity.com to pay your Xfinity bill; transfer payments from a valid savings or checking account (with a U.S. bank) or use a credit or debit card.

We accept the following major credit cards:

• American Express
• Discover
• Mastercard
• Visa

By signing in, you can also check your balance, see your billing history and sign up for automatic payments and paperless billing.

Learn about other ways to pay. Questions about your bill? Click here!

Make a one-time payment online

Credit and debit card payments and bank account deductions can take up to one full business day to process and post to your account.

If you make two payments of the same amount on the same day, you'll need to use two different payment methods to ensure that the second payment is not rejected as a duplicate.

To set up a one-time payment online:

1. Sign in to your account using your Xfinity ID and password.
2. Click your profile icon from the top-right corner.
   
   
   
3. Select Billing from the drop-down menu.
   
   
   
4. Click Make a payment. If you have Xfinity Mobile, you need to click Bill Details first.
   
   
   
5. Choose Current balance or Pay another amount. Then, select a payment date from the calendar (if applicable).
   
   
   
   • Note: Selecting a Payment Date in the future is the same as scheduling a payment.
6. Select a saved payment method (if applicable) or enter a new bank account or credit/debit card number and click Continue.
   
   
   
   • If you select New bank account or New credit/debit card, you’ll need to confirm your identity by entering a six-digit code sent to a trusted contact method before proceeding.
   • If you choose to input a new payment method, you can save it for future use by checking the box to Store this payment method for future purchases and agreeing to the Terms and Conditions for stored payment methods.
     • If you want to make two payments of the same amount on the same day, you'll need to use two different payment methods to ensure that the second payment is not rejected as a duplicate payment.
   • When adding a new bank account, you’re asked to connect to your financial institution using Plaid. We use Plaid to protect your bank account and to make sure account use is verified and valid.
7. Click Submit Payment on the Review Your Payment screen to complete the process.
   
   
   
   • Note: If you have this payment method stored in your account and aren’t already enrolled in automatic payments, you’ll have the option to enroll in automatic bill payments by checking the box stating Turn on automatic payments using [the displayed payment method] and I agree to the Terms & Conditions.
8. Review the confirmation message that tells you your payment has been submitted.
   • You can print and download your payment details for your records to save your confirmation and authorization numbers.
   • Note: Keep in mind that credit/debit card payments and checking account deductions can take up to a full business day to process and post to your account.

Manage or cancel a scheduled payment

1. Go to the Billing page on your account.
2. Scroll down to UPCOMING PAYMENTS.
3. Click on the payment you need to edit or cancel.
   
   
   
4. Select Edit payment from the pop up.
   
   
   
5. Choose Manage or Cancel Payment.
   
   
   
   • Manage allows you to change the amount, date, or payment method of a scheduled payment.
   • Cancel Payment allows you to cancel a scheduled payment entirely.
6. Make the changes that you need.
   
   • Once your edits have been confirmed, you’ll see a message on the screen.
     

Additional information

Visit our Online Support Center to find common solutions.

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.