The NBA app lets you stream tons of NBA games from all teams, live or On Demand. Now you can watch on Xfinity Flex!
The NBA app on Flex offers you the ability to view:
- Live games in HD (home and away).*
- NBA TV channel with studio coverage and more.
- NextGen telecasts.
- Highlights.
- On-Demand games (when available, condensed or full game).
- Game previews and recaps.
- Standings and statistics.
*Subject to local blackout scenarios and national broadcast rules and availability.
To use the NBA app on Flex, you'll need an Xi6 or XiOne streaming TV Box with Xfinity Flex service. Sign-in is required with an NBA account.
Access the NBA app on your Xfinity Flex streaming TV Box
The easiest way to access the NBA app is by saying “NBA app” into your Xfinity Voice Remote.
You can also find the app by:
- Selecting Apps from the Home screen.
- Going to NBA under Sports and selecting the app.
Note: You’ll need an NBA subscription to watch content.
Signing in to your NBA account
Note that in-app purchases are not available at this time in the NBA app on Flex. You can subscribe online at watch.nba.com. You’ll be billed directly by the NBA and can access the app through Flex using your NBA account. Here’s how:
- The first time you access the NBA app on your Xfinity Flex streaming TV Box, you’ll need to sign in with your nba.com email address and password that you created when you signed up.
- Using your remote's keypad, enter your information, select Sign In and press OK on your remote.
- If you don’t already have an account, you can sign up at NBA.com.
- Once you're logged in, select Get Started and press OK on your remote.
- If you have a new account, you may be asked to pick a FAVORITE TEAM. This sets up your Home view.
Exiting the NBA app
To exit the NBA app, press the Exit or back arrow button on your remote. You'll see an “Are you sure you want to exit the app?” message. Choose Yes to exit.
You can also sign out from within the app Settings.
FAQs
How much does the NBA app cost?
Aside from the prices for your Xfinity services, there are no additional charges from Xfinity for accessing the NBA app on Xfinity Flex. However, you’ll need to have an NBA subscription to watch content. There are a variety of subscription options available at watch.nba.com/streaming-subscriptions.
Note: NBA app usage counts toward your monthly internet data usage.
Do I need to register or sign-in to use the NBA app?
Yes. You’ll need to register for an account at http://watch.nba.com and sign in to the app on Flex to start watching content.
Can I sign up for an NBA membership through Xfinity?
No. You’ll need to go to watch.nba.com to purchase a subscription.
Will watching content through the NBA app count towards my monthly data usage?
Yes. The app is delivered over your Xfinity Internet service to your streaming TV Box. Therefore, the channel is subject to the rules, terms and conditions that govern Xfinity Internet service, including any data usage plans that may apply.
Learn more about internet data and see Flex FAQs.
Why can’t I access the NBA app on my Flex streaming TV Box?
The NBA app isn't available on Flex Xi5 streaming TV Boxes. You can exchange your incompatible Flex streaming device by choosing the NBA app tile and following the prompts on-screen.
I have the NBA app on Flex. Why can’t I watch a particular game?
Based on your location, you may be unable to view a particular game via the NBA app. This is known as a Blackout scenario. Customers can confirm which blackouts apply to them by entering their location on NBA subscription page: watch.nba.com/streaming-subscriptions.
Games broadcast on ESPN, ABC, TNT, and NBA TV will not be available live on the NBA app. NBA app subscribers will have access to live radio broadcasts, and archives of these games will be available to watch 3 hours after the broadcast concludes.
Is content on the NBA app available in 4K or HD?
No. NBA app content isn’t available in 4K or in HD at this time.
What if I have questions or issues with the NBA app on Flex?
For technical issues with the app on Xfinity Flex, please contact us. For questions about programming or your subscription, get support from the NBA.
Will the NBA app be available on X1?
Not at this time. NBA LEAGUE PASS is available to Xfinity X1 customers by saying “NBA LEAGUE PASS” into your Xfinity Voice Remote.