Connect devices to your home WiFi network with your owned third-party modem or router

Learn more about connecting your wireless devices, such as gaming consoles, smart TVs, and wireless printers, to your in-home WiFi network.

Refer to your device's user guide for troubleshooting steps, security settings, and detailed instructions that may be unique. Instructions can vary based on the manufacturer.

Getting ready to connect

1. Find your WiFi Name and Password.
2. Check your drivers and software.
   • Before you connect your wireless devices, make sure you have the latest software installed on them.
     • You can find instructions on how to do this in your equipment's user guide.
3. Check your Settings for WiFi to work with your wireless equipment, you might need to change some settings on your gateway, such as the security (WPA/WPA2), firewall and parental controls.

Connecting your gaming console

After you've followed the steps above, you're ready to connect.

Each game system has its own connection setup. Follow the steps in your game system's user guide, or go to the company's website for support. You'll also find more information on their security settings and troubleshooting there, if you need it:

• Microsoft: support.xbox.com/en-US
• Nintendo: nintendo.com/consumer/index.jsp
• Sony: support.us.playstation.com/

Connecting your smart TV

1. Go to your TV's network settings menu.
2. Choose WiFi or Wireless, and wait for the device to find available networks (your TV may call these "access points").
3. Select your WiFi network name from the list of networks (your TV may call the network name an "SSID").
   • If you don't see your network, you may need to search or type in the name.
4. When asked, enter your WiFi password on the remote control or on-screen keyboard (your TV may call your password a "Network Key").
   
   

Note: Exact setup steps vary from TV to TV. If you need more help, see your TV's user manual.

Additional tips for connecting your smart TV

Your TV should have good reception for most music or video streaming with a wireless connection. If you can't connect your smart TV wirelessly, or if you want to stream something that requires a lot of data or is high-bandwidth (like 4K) then it's best to connect your gateway with an Ethernet cable.

Remember to check your TV's user guide for any special troubleshooting steps or security settings.

Connecting your wireless printer

Connecting a wireless printer to WiFi lets you print from any computer, phone, or tablet that's on your home network.

1. Go to the printer's control panel.
2. Choose the Setup option. It usually has a picture of a wrench.
3. Select the Network menu.
4. Select your WiFi network name (your printer may call this an "SSID").
   • Printers often have a Wireless Setup Wizard that walks you through setting up the WiFi connection.
   • If you don't see your wireless network, scroll to the bottom of the list and type your network name and password.
   • If it doesn't connect, try printing a wireless network test report.
     
     

Note: Check your printer's user guide for any special troubleshooting steps, security settings and detailed instructions.

Staying connected

For more tips on connecting and staying connected, go to troubleshooting your Xfinity Internet or WiFi connection.

Visit xfinity.com/internethelp for troubleshooting and handling your WiFi.